In cooperation with the U.S. Consumer Product Safety Commission, on October
30th, 2008. HP announced a worldwide voluntary recall and replacement
program for approximately 74,000 battery packs used in certain HP notebook
PCs. HP customers affected by this program will be eligible to receive
a replacement battery pack for each verified and recalled battery pack
at no cost.
We are taking this action as part of our commitment to provide the highest
quality of service to our notebook customers. We are proactively notifying
you of this issue and are prepared to replace all verified battery packs.
Note: This recall is unrelated to any previous battery
pack recalls.
HP and the battery cell manufacturer believe that certain battery packs
shipped in HP notebook PC products manufactured between December 2004
and June 2006 may pose a potential safety hazard to customers. The batteries
can overheat, posing a fire and burn hazard.
The affected battery packs were distributed worldwide in certain notebook
PCs within the following models:
Note: Not all HP notebook PCs listed below have an affected battery
pack. HP encourages you to validate all battery packs shipped with the
notebook PC or purchased as options or spares.
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